As our Director of Operations, Alexis develops and implements the day-to-day operational systems and processes that deliver a safe and extraordinary experience for our clients and our team. She also serves as the point person for vendor coordination and event facilitation. Alexis is a “finisher” – she enjoys putting the final touches on experiences to ensure premium quality outcomes and remarkable hospitality!

Aside from her keen attention to detail, one of Alexis’s greatest gifts is that she truly cares about others and is sensitive to their needs. She actively works to create opportunities for connection and belonging. Ultimately, her goal is to do good work, with good people, in a good way.

Prior to joining our team, Alexis managed special projects for VCU’s School of Business where she developed community impact endeavors, process improvement methods, and built intentional relationships with outside stakeholders interested in the future of our workforce.

In her free time, Alexis loves to garden, make candles, travel, and eat tacos!

In his 20+ years as a brand, creative and experience strategist, Christian has helped clients with everything from launching new jet engine platforms to re-thinking retail experiences and evolving corporate cultures. At the center of all these initiatives was the need to develop highly productive teams that could build consensus across their organizations.

He led concepting for The Cosmopolitan of Las Vegas brand and guest experiences, developed concepts for a regional boutique hotel and brewery, helped ThinkBank re-think its workplace experience, and Edward Jones build a new governance model for its brand. In his career, he’s helped companies like GE, Friesland Campina, ThinkBank, Sanofi-Aventis, Raytheon, Chick-fil-A and Leo Burnett Advertising evolve their work cultures.

His uncommon career path includes working as a retail designer, copywriter and novelist, brand and innovation strategist and cultural transformation expert. He founded the brand and growth consultancy Joe Smith (acquired in 2015) before starting Amphibian – a firm that blends consulting, coaching, and product development to give teams the strategies and tools needed to flourish.

Lost Office Collaborative was born of all these things.

Mark started his career at Accenture and then further as a business consultant helping lead business and technology transformation efforts for organizations like the US Postal Service, Capital One and Wells Fargo. While those experiences served and taught him well, he wanted to dig into the deeper meaning of work itself and help others (including himself) find more purpose in their work lives.

The pivot led him to the brand and growth strategy consultancy of Joe Smith – where he helped clients develop corporate purpose and designed new employee and customer experiences that brought them to life. A zealot for empathy in the workplace and understanding team dynamics and human behaviors, Mark has brought a unique collaborative mindset to helping companies solve tough workplace experience issues. His work has impacted like Pratt & Whitney, GE, Tredegar Corporation, Chick-fil-A, Raytheon, and Winnebago Industries.

His passion for helping teams discover and deliver up to their fullest potential led him to start up Amphibian, where he can devote his full attention to the future of work.

In his free time he runs The Giving Notes Project, a collaborative of songwriters who gifts songs to people with a story that needs to be told.

With a background that spans publishing, design, education, and consulting, Lindsey brings a distinctly interdisciplinary approach to her role as the Lost Office’s Director of Experience.

Lindsey’s previous work has included brand and experience strategy for global retail, food service, and healthcare clients, including “store of the future” concepts for a beauty chain with over 1,000 locations. Additionally, she was a founding member of an international team that launched a network of preK-12 schools in the U.S. and China, where she focused on learner-centered program and environment design. Most recently, she led storytelling and strategy at PLUSSED, a nonprofit education innovation lab.

She’s driven by a deep interest in human-centered design and a desire to help organizations and teams build their capacity for empathy, creativity, and collaboration.